These Terms & Conditions (“Terms”) govern your use of HelloRelink.com (the “Website”) and the services and text messaging program provided by Relink (“Relink,” “we,” “us,” or “our”). By using the Website or our services, you agree to these Terms.
Our services
Relink provides AI-powered customer communication and automation services for small businesses, including lead response, customer inquiry handling, follow-ups, appointment scheduling, and SMS communication.
SMS messaging terms
Program description
When you opt in through our website contact form by checking the SMS consent box, you agree to receive conversational and customer-service text messages from Relink at the phone number you provided. Messages may include responses to your inquiries, appointment scheduling and reminders, follow-ups, and customer support.
Message frequency and cost
Message frequency varies based on your interactions with us. Message and data rates may apply. Check with your mobile carrier for details about your plan.
Opting out
You can cancel the SMS service at any time. Simply text STOP to the number that messaged you. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will no longer receive messages from us. To rejoin, opt in again through our website.
Help
If you experience issues with the messaging program, reply HELP for assistance, or contact us at hello@hellorelink.com.
Consent
Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Privacy
For information on how we handle your data, see our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Use of the Website
You agree not to:
- Use the Website or services for any unlawful purpose;
- Submit false information or another person’s phone number without permission;
- Interfere with or disrupt the Website, servers, or networks;
- Attempt to gain unauthorized access to any part of our systems.
Intellectual property
All content on the Website, including text, graphics, logos, and software, is owned by or licensed to Relink and is protected by applicable intellectual property laws.
Disclaimers
The Website and services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. AI-generated responses are provided to assist communication and may not always be complete or error-free.
Limitation of liability
To the fullest extent permitted by law, Relink will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services.
Changes to these Terms
We may update these Terms from time to time. Changes take effect when posted on this page with an updated “Last updated” date. Continued use of the Website or services means you accept the revised Terms.
Contact us
Questions about these Terms? Email hello@hellorelink.com or visit our contact page.